The country to which the order is sent
Currently, due to the pandemic, international freight is unstable. In order not to affect service quality, orders are only sent to the United States,international business is temporarily closed. Subsequent adjustments will be notified on the website.
Order processing time
The order usually takes 1-2 working days to arrive. Our order cutoff time is 5:00 PM (PST), Monday – Friday. Orders after 5:00 PM (PST)on Friday will be processed and shipped next Monday. (holiday extension).
Daily order processing deadline
Orders placed after 17:00 pm (PST), on weekdays will be shipped the next day.
The transportation time of the product
The product transportation time is within 15 working days.
Transportation method and freight
At present, this website uses USPS FIRST CLASS PACKAGE for transportation, and the shipping cost is calculated based on the shipping price below the package price. If the package is over $49.9 (including $59.99), shipping will be waived, and if the package is under $59.99, shipping will be charged $4.99.
Taxes
Merchants bear all taxes and fees.
Long transportation time
If the transportation time is too long and exceeds 30 working days, our company will resend and issue a $5 discount coupon, or consumers can choose a refund.
Long order processing time
If the product you purchased has no special remarks and the order processing time exceeds 10 days, please contact customer service immediately. After we have verified, we will reschedule your shipment and provide you with a $5 discount coupon.
Lost goods
Our company is not responsible, but we can assist in contacting the logistics company.
Order information
Information about orders after delivery can be reached at customer service Anna +(1)(145) 162-1741.
Harvest address
Please pay attention to check whether the delivery address is correct before payment, and the address cannot be changed after delivery. Please contact customer service for information about the order after delivery.
